SAYU | SEO Marketing Services

Ecommerce solution. Appendix A - Full Features List

Section 1 - The SAYU Storefront
Section 2 - Interactive Customer Experience
Section 3 - Administration Interface
Section 4 - Optional Extras
Appendix A - Full Features List

Contents

General

No programming required
Complete ready-to-run ecommerce storefront
Works on Windows, UNIX, Linux, FreeBSD, MacOS
User-friendly storefront
Easy-to-use web-based administrative panel
Multiple languages support
Multiple currency support
SEO facilities
Secure facilities
Integrated Content Management System (CMS)
Integrated Customer Support System (Helpdesk)
Integrated multi-level moderated forum
Integrated bulletin board (Classified ads)

Products and Categories

Unlimited number of products
Unlimited number of categories and subcategories, nested as many levels deep as you like
Each product can be placed to an unlimited number of categories
Customizable list and details pages layouts
Changeable order of products and categories
Enable/disable products
Import/export of products and categories from/to CSV files
Export of products to Froogle
Moderated product reviews and ratings
Products types, default options and specification groups
Ability to duplicate products with the same characteristics
Related products/accessories and cross-selling
Downloadable product releases
Products comparison
Ability to show product only for selected languages
List price markdowns: list price (listed MSRP) and current price (your price)
Product full/short HTML/plain text description
META keywords and description for each product and category
Ability to add product to special offer section on the main page
Main product images in three sizes (small, big and super-sized)
Unlimited number of product images
Customizable product appearance
Products can be shown to all/logged/non-logged customers
Prices can be shown with/without taxes
Tax-exemption of products
Ability to hide 'Add to cart' button at products list or details pages
Product stock accounting
Ability to hide or disable off limits products
Support for non tangible downloadable products with activation options
Affiliate programmes with direct links
Product handling (shipping freight) charges
Customizable shipping modules and methods
Real-time shipping quotes with major shipping companies (UPS, USPS, FedEx etc.)
Discount coupons and gift certificates
Enable/disable discounts
Quantity based discounts
User-friendly simple and advanced product search
'Tell a friend' option
Product report generation system

Sales Orders

PHP-based shopping cart
Different types of controls (label, listbox, textbox etc.)
Adjustable settings for adding product process
Order maintenance system
Online orders tracking
All orders are stored in the database
Export of all/newest orders
Comprehensive orders search engine
Orders email notifications for administrator and customer
A three-step checkout
Ability to support different payment systems
Fully customizable order profile, payment details, final checkout and confirmation pages Ability to use SSL on order profile and payment details pages
Ability to use custom fields
Adjustable order statuses
E-mail notification for user if status is applied
Ability to use special tags in email body and email subject
Customizable printable packing slips in two formats: HTML and PDF
Black IP list
Customizable tax options
Comprehensive orders statistics
Comprehensive orders report system

Content Management system (CMS)

META data and HTML description of the main page /articles
Customizable listing and details pages
Customizable site navigation
Ability to post articles
Five default articles categories: News, Links, FAQ, Image gallery and Events
Unlimited number of custom articles categories
Unlimited number of articles
Moderated articles reviews
RSS feed support
Small and full-sized images for each category
Ability to set up templates and fields properties
Customizable articles statuses
File manager
Ability to upload zip files
Single/multiple choice(s) opinion polls
Customizable custom pages
META data for each custom page
Custom page can be opened in the main window or in a popup window
Ability to create new custom pages and blocks
Banners Management

Helpdesk Support

Comprehensive tickets management engine
All tickets are stored in database
Unlimited number of tickets
Comprehensive tickets search engine
Ability to create a message to a customer without initial request
Full statistics
E-mail notifications for administrator and customer
Ability to use special tags in email body and email subject
Customer support system
Unlimited number of administrators
Ability to reassign tickets to other managers
Ability to use predefined replies and signatures
Unlimited number of departments
Ability to assign managers to different departments
Different types of customer's requests
Ability to specify supported products
Three levels of priority: high, normal and low
Customizable ticket statuses
Ability to specify status icon and highlight ticket summary with HTML tags
Statistics report for each manager

Forum

Multi-level moderated forum
Unlimited number of categories, forums and topics
Ability to select forum administrator
Small and full-sized images for each forum
Forum introduction text
Tree or list forum structure

Classified Ads

Fully customizable list and details pages layouts
Able/disable ads categories
Unlimited number of ads categories and sub-categories
Changeable categories order
Small and full-sized images for each category
Short/full category description
Unlimited number of ads
Comprehensive ads search engine
Ability to search in products options and specifications
Unlimited number of ads types, specification groups and properties
E-mail notifications for administrator and customer
Ability to use special tags in email body and email subject
Ability to define maximum number of images
Customizable image settings
'Tell a friend' option

Customers' Accounts

Comprehensive customer's support system
Customers' personal accounts
Ability to use SSL on customer's account page
Comprehensive customers search engine
Full registration statistics
Customers can/cannot order without registration
Import/export customers
Customer types
Customer discount types
Customer's personal/delivery information
Customer's image support
E-mail notifications for administrator and customer
Ability to use special tags in email body and email subject
'Forgotten password' option
Two kinds of passwords: non-encrypted and MD-5 encrypted

System administration

Secure password-protected access
Unlimited number of administrators
Ability to use personal signature
Unlimited number of privilege groups with different permissions
Ability to assign privileges to another group
Newsletters management system
Static tables