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Ecommerce solution. Appendix A - Full Features List
Section 1 - The SAYU Storefront
Section 2 - Interactive Customer Experience
Section 3 - Administration Interface
Section 4 - Optional Extras
Appendix A - Full Features List

Contents


General

  • No programming required
  • Complete ready-to-run ecommerce storefront
  • Works on Windows, UNIX, Linux, FreeBSD, MacOS
  • User-friendly storefront
  • Easy-to-use web-based administrative panel
  • Multiple languages support
  • Multiple currency support
  • SEO facilities
  • Secure facilities
  • Integrated Content Management System (CMS)
  • Integrated Customer Support System (Helpdesk)
  • Integrated multi-level moderated forum
  • Integrated bulletin board (Classified ads)
Products and Categories

  • Unlimited number of products
  • Unlimited number of categories and subcategories, nested as many levels deep as you like
  • Each product can be placed to an unlimited number of categories
  • Customizable list and details pages layouts
  • Changeable order of products and categories
  • Enable/disable products
  • Import/export of products and categories from/to CSV files
  • Export of products to Froogle
  • Moderated product reviews and ratings
  • Products types, default options and specification groups
  • Ability to duplicate products with the same characteristics
  • Related products/accessories and cross-selling
  • Downloadable product releases
  • Products comparison
  • Ability to show product only for selected languages
  • List price markdowns: list price (listed MSRP) and current price (your price)
  • Product full/short HTML/plain text description
  • META keywords and description for each product and category
  • Ability to add product to special offer section on the main page
  • Main product images in three sizes (small, big and super-sized)
  • Unlimited number of product images
  • Customizable product appearance
  • Products can be shown to all/logged/non-logged customers
  • Prices can be shown with/without taxes
  • Tax-exemption of products
  • Ability to hide 'Add to cart' button at products list or details pages
  • Product stock accounting
  • Ability to hide or disable off limits products
  • Support for non tangible downloadable products with activation options
  • Affiliate programmes with direct links
  • Product handling (shipping freight) charges
  • Customizable shipping modules and methods
  • Real-time shipping quotes with major shipping companies (UPS, USPS, FedEx etc.)
  • Discount coupons and gift certificates
  • Enable/disable discounts
  • Quantity based discounts
  • User-friendly simple and advanced product search
  • 'Tell a friend' option
  • Product report generation system
Sales Orders

  • PHP-based shopping cart
  • Different types of controls (label, listbox, textbox etc.)
  • Adjustable settings for adding product process
  • Order maintenance system
  • Online orders tracking
  • All orders are stored in the database
  • Export of all/newest orders
  • Comprehensive orders search engine
  • Orders email notifications for administrator and customer
  • A three-step checkout
  • Ability to support different payment systems
  • Fully customizable order profile, payment details, final checkout and confirmation pages Ability to use SSL on order profile and payment details pages
  • Ability to use custom fields
  • Adjustable order statuses
  • E-mail notification for user if status is applied
  • Ability to use special tags in email body and email subject
  • Customizable printable packing slips in two formats: HTML and PDF
  • Black IP list
  • Customizable tax options
  • Comprehensive orders statistics
  • Comprehensive orders report system
Content Management system (CMS)

  • META data and HTML description of the main page /articles
  • Customizable listing and details pages
  • Customizable site navigation
  • Ability to post articles
  • Five default articles categories: News, Links, FAQ, Image gallery and Events
  • Unlimited number of custom articles categories
  • Unlimited number of articles
  • Moderated articles reviews
  • RSS feed support
  • Small and full-sized images for each category
  • Ability to set up templates and fields properties
  • Customizable articles statuses
  • File manager
  • Ability to upload zip files
  • Single/multiple choice(s) opinion polls
  • Customizable custom pages
  • META data for each custom page
  • Custom page can be opened in the main window or in a popup window
  • Ability to create new custom pages and blocks
  • Banners Management
Helpdesk Support

  • Comprehensive tickets management engine
  • All tickets are stored in database
  • Unlimited number of tickets
  • Comprehensive tickets search engine
  • Ability to create a message to a customer without initial request
  • Full statistics
  • E-mail notifications for administrator and customer
  • Ability to use special tags in email body and email subject
  • Customer support system
  • Unlimited number of administrators
  • Ability to reassign tickets to other managers
  • Ability to use predefined replies and signatures
  • Unlimited number of departments
  • Ability to assign managers to different departments
  • Different types of customer's requests
  • Ability to specify supported products
  • Three levels of priority: high, normal and low
  • Customizable ticket statuses
  • Ability to specify status icon and highlight ticket summary with HTML tags
  • Statistics report for each manager
Forum

  • Multi-level moderated forum
  • Unlimited number of categories, forums and topics
  • Ability to select forum administrator
  • Small and full-sized images for each forum
  • Forum introduction text
  • Tree or list forum structure
Classified Ads

  • Fully customizable list and details pages layouts
  • Able/disable ads categories
  • Unlimited number of ads categories and sub-categories
  • Changeable categories order
  • Small and full-sized images for each category
  • Short/full category description
  • Unlimited number of ads
  • Comprehensive ads search engine
  • Ability to search in products options and specifications
  • Unlimited number of ads types, specification groups and properties
  • E-mail notifications for administrator and customer
  • Ability to use special tags in email body and email subject
  • Ability to define maximum number of images
  • Customizable image settings
  • 'Tell a friend' option
Customers' Accounts

  • Comprehensive customer's support system
  • Customers' personal accounts
  • Ability to use SSL on customer's account page
  • Comprehensive customers search engine
  • Full registration statistics
  • Customers can/cannot order without registration
  • Import/export customers
  • Customer types
  • Customer discount types
  • Customer's personal/delivery information
  • Customer's image support
  • E-mail notifications for administrator and customer
  • Ability to use special tags in email body and email subject
  • 'Forgotten password' option
  • Two kinds of passwords: non-encrypted and MD-5 encrypted
System administration

  • Secure password-protected access
  • Unlimited number of administrators
  • Ability to use personal signature
  • Unlimited number of privilege groups with different permissions
  • Ability to assign privileges to another group
  • Newsletters management system
  • Static tables