Bulk Order Maintenance
The order maintenance section displays all the recent orders, abandoned baskets or failed transactions. The Orders table can be viewed by going to the Sales Orders section. Hovering your mouse over the ‘Order Total’ column brings up a pop-up window which shows you more details for that order.
An invoice for a particular order can be generated in PDF or HTML format by clicking on the respective links beside the order.
Actions (& Common Actions)
The ‘Actions’ and ‘Common Actions’ section allows Admin users to perform additional actions on orders like Export, Import, Update Status, Delete, etc. The 'Actions' and 'Common Actions' can be found above and below the Orders table as highlighted in the following screen shot.
Export Orders – You can use the check-box available on the Order Maintenance block to choose all or particular orders and export them into a spread-sheet or CSV file.
Clicking on the “Export Selected” or “Export Filtered” links takes you to a page where you can choose the file format and the fields from the orders required for the export.
You can delimit the export by Comma, Tab, Semicolon or Vertical Bar. Similar options are available for the Products. You can delimit the products by Rows, Comma, Tab, Space, Semicolon Vertical Bar or New Line.
Export New Orders – This option can be used to export recently placed orders on the website
PDF Invoices / PDF Packing Slips – This option is used to generate packing slips or invoices for a set of orders. You need to choose the orders for which you want to generate PDF invoices or packing slips by using the check-box against each order.
Update Status – You can update the status of an order or set of orders by using the “Update Status” button in the Orders Maintenance section. You will need to select orders by using the check-box against each order, choose the new status using the drop-down menu and the click on the “Update Status” button.
Delete Selected – Orders can be deleted completely from the system by using the ‘Delete Selected’ link. You will need to choose the orders that are to be deleted using the check-box against each order and then click on the “Delete Selected” link.
Please note: Once an order is deleted it cannot be restored again into the system.